Background Our Services

Interlibrary Loans

Didn't find what you were looking for in our catalogue?

The Grand Valley Public Library welcomes your requests!  We can borrow from other libraries for you through Interlibrary Loan.

What is INFO?

Information Network for Ontario (INFO) is the Interlibrary Loan resource-sharing network provided by Southern Ontario Library Service and Ontario Library Service North.

Interlibrary loan

info ontario With INFO you can...

  • Search over 170 libraries
  • Search any time of the day or night
  • Search from any Internet terminal
  • Search for materials not found in your library

As a member of the INFO Provincial Interlibrary Loan network, we can borrow materials from other libraries and have them delivered to the Grand Valley Public Library for your use.

Certain restrictions do apply.   Materials requested must be:

  • At least six months old
  • Not in high demand in other libraries
  • Not in fragile condition or rare
  • In agreement with the other libraries' policies

How do you place a request?

  • Place your request with the Staff in person, by telephone 519-928-5622 or by email 
  • Place your own Interlibrary Loan request through Patron Initiated Interlibrary Loan. You can place a request anywhere, any time.

Search and Request Patron Initiated Interlibrary Loan


1. Sign-in
  • Go to the INFO link.
  • Click Sign In
  • Enter your User I. D. (assigned by the Grand Valley Public Library)
  • Enter your User Password (assigned by the Grand Valley Public  Library)
  • Choose Grand Valley Public Library as your location from the Authentication Service menu.
  • Select Standard or Advanced search
  • For your initial search profile, select Bruce/Wellington/Peel (shared)
  • Enter keywords and select Search!
  • Click Details to find the item you want (only print materials allowed through patron initiated loans.)
  • Look for an ISBN in the record to speed your request
  • Click Get It!
  • Click Request
2. Search
3. Results
4. Sign out of INFO Ontario Link

The library will notify you when:

  • Your item is ready for pick-up
  • If additional information is necessary to complete the request
  • If there are service charges for which approval is needed
  • If the request has been cancelled or is unavailable

Cancelling or Renewing a Request

Requests cannot be cancelled or renewed by the patron on-line.  Please contact the Grand Valley Public Library by phone or in person for renewals. To cancel your ILLO please email


View and print the comprehensive User Guide if needed.

Contact Us

© 2023 Town of Grand Valley, 5 Main St. N., Grand Valley, Ontario L9W 5S6, Telephone: 1-519-928-5652, Fax: 1-519-928-2275, Email the Town

By GHD Digital